Since 1857, Metropolitan Family Services (“MFS”) has empowered families to learn, to earn, to heal and to thrive. MFS serves people of all ages and backgrounds. While they provide direct assistance through counseling, education, domestic violence, workforce development and legal services, using a holistic approach, the core mission is empowering individuals and families to build better lives and reach their purpose. Today MFS assists more than 183,000 families and individuals annually through ten community centers throughout Chicagoland, from southwest Cook and DuPage counties to Evanston and Skokie. Those served are as diverse as the communities in which they live, with 81% being part of the working poor or lower-middle class.

MFS has experienced significant growth over the past six years, tripling the number of individuals served, staff has grown from 400 to approximately 1600 and the operating budget increasing to over $210 million. To support this expansion, the HR department has grown from 5 to 25 professionals and has been restructured for greater efficiency. The next Vice President of Human Resources will join MFS at a pivotal moment, guiding the organization to Best Place to Work status.

Reporting to the Chief Operating Officer, the next Vice President of Human Resources will be a strategic, people-centric, and mission-driven leader with an authentic commitment to Chicagoland’s communities. They will bring substantial experience in all aspects of a robust HR department including operations, systems design, compensation and benefits, organizational development, culture building, employee relations, and workforce planning/recruitment. Additionally, they will have a track record of developing HR frameworks and people philosophies that emphasize cultural competency, supporting the organization’s commitment to Racial Equity, Inclusion and Justice (“REIJ”). The successful candidate will bring outstanding problem-solving, analytical, project management, and influencing skills. A change agent who will navigate complex challenges, make difficult decisions balancing compliance and compassion, and deliver persuasive presentations on HR strategies and sensitive matters to senior leadership and staff is needed.

This Role Requires a Leader With

• 10+ years of progressive HR leadership experience, with at least 5 years in a senior leadership role and 7+ years managing senior HR professionals.
• Expertise in labor laws, compliance, and employment regulations, with experience working alongside legal counsel.
• Experience implementing HR systems (UKG knowledge is a plus).
• Strong project management skills with the ability to drive change, improve HR processes, and enhance employee experience.
• Bachelor’s degree in human resources, Business Administration, Organizational Development, or a related field required; master’s degree preferred. HR certifications (SHRM-SCP, SPHR) and DEI training are desirable.

Salary & Benefits

$175,000-$200,000 plus comprehensive health, dental, disability and life insurance, 401(k), flexible spending account, parking and transit account, and employee assistance program.

Applications and nominations are being received by Noetic Search. Please submit a current resume and cover letter.

Employment Type: Full Time

Years Experience: 10 – 15 years

Salary: $175,000 – $200,000 Annual

Bonus/Commission: No