Senior Director of Dining ServicesClick Here to Apply OnlineJob Description TouchPoint Salary:$90,000 – $110,000 / yearOther Forms of Compensation: Annual bonus potentialPay Grade: 16TouchPoint, Support Services,provides customer focused support services. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service. TouchPoint is a compilation of the most committed and talented individuals working in the industry today. Our dedication to quality, exceptional customer service, and unequivocal results allow us to provide the best outcomes to our clients.Job Summary: Open due to a promotion, the Senior Director of Dining Services is a dynamic, hands-on professional who will lead all aspects of retail (2 cafes & catering), patient dining services and culinary operations at a 250 bed (130 average daily census) hospital account in Baltimore. This role ensures client, customer service/satisfaction with efficient cost effective management that both meets and exceeds stated expectations, quality improvement, sanitation, infection control, and all hospital-related activities while leading a tenured, impactful team of 10 Managers and 55 Associates. This position reports to the Regional Director. Annual bonus potential and generous paid time off included Key Responsibilities: Leads salaried managers and hourly associates in the Food Service DepartmentFinancials 20%, training staff 40%, administrative tasks 20%, meetings/calls 20%Leadership oversight for overall direction, coordination, and evaluation of the accountResponsibilities include interviewing, hiring, and training associates; planning, assigning, and delegating work; appraising performance; rewarding and focusing associates; addressing complaints and resolving problemsPrepares and manages annual budgetUses company systems for completion of required daily/weekly/monthly reports such as inventory, cash reports, production records, payroll/time-keeping, etcOversees and participates in the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation and safety (meeting HACCP and OSHA guidelines) and portion controlOther duties as assigned Preferred Qualifications: B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferredMust have Food Service Management experience: Assistant Director or equal, at minimum; Director level in healthcare setting strongly preferredMust be hands on with training and working with managers and associatesConfirmed understanding of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentationPrevious P&L accountability or contract-managed service experience is desirableStrong supervisory, leadership, management and coaching skillsStrong interpersonal skills, both written and verbal, with ability to communicate on various levels to include management, client, customer and associate levelsExcellent financial, budgetary, accounting and computational skillsProficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the InternetServSafe CertifiedCertified Dietary Manager certificate or Registered Dietitian preferredApply to TouchPoint todayTouchPoint is a member of Compass Group USAClick here to Learn More about the Compass StoryCompass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.Associates at Touchpoint are offered many fantastic benefits.MedicalDentalVisionLife Insurance/ ADDisability InsuranceRetirement PlanPaid Time OffHoliday Time Off (varies by site/state)Associate Shopping ProgramHealth and Wellness ProgramsDiscount MarketplaceIdentity Theft ProtectionPet InsuranceCommuter BenefitsEmployee Assistance ProgramFlexible Spending Accounts (FSAs)Touchpointmaintains a drugfree workplace.Req ID:1253082TouchPointERIN S PRINDLE[[req_classification]]