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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

The Salesforce Competitive Intelligence team is seeking a dynamic and strategic leader to fill the role of Sr. Director, Competitive Intelligence. This individual will lead a team of 7 professionals dedicated to providing critical competitive insights that drive the strategy and success of our Operating Units (OUs) through comprehensive deal support, innovative programs, and strategic initiatives. The ideal candidate will seamlessly navigate between high-level strategic planning and hands-on execution, ensuring Salesforce maintains its competitive edge in the market.

Key Responsibilities

• Strategic Leadership: Develop and implement a comprehensive competitive intelligence strategy that aligns with the supported OU’s overarching business objectives. Identify gaps / opportunities any recommend actions to sales leaders, set up plans and drive actions.
• Stakeholder Engagement: Cultivate strong relationships with cross-functional teams (sales programs, sales strategy, enablement, marketing) to understand their needs and deliver actionable competitive insights.
• Team Management: Lead, mentor, and inspire a team of seven competitive intelligence professionals, fostering a culture of curiosity, collaboration, and continuous improvement.
• Competitive Analysis: Oversee the collection, analysis, and dissemination of competitive intelligence to inform strategic decision-making and enhance Salesforce’s market positioning. Stay attuned to market signals, including competitor messaging and industry trends, to proactively identify opportunities and threats.
• Program & Activation Development: In partnership with your team, design and execute scalable programs and initiatives that equip sales teams with the knowledge and tools necessary to succeed in competitive deals. Ensure the development and delivery of targeted enablement sessions, arming the Sales BUs with effective competitive strategies and tactics.

Required Skills And Qualifications

• Management Experience: 5+ years managing teams.
• Communication Skills: Exceptional written and verbal communication skills, with the ability to present complex information clearly and persuasively to senior stakeholders.
• Leadership Abilities: Proven experience in leading and developing high-performing teams, with strong networking and relationship-building capabilities. Proven experience interacting with senior executives.
• Analytical Thinking: Strong analytical and problem-solving skills, with a keen ability to interpret complex data and translate findings into actionable strategies.
• Adaptability: Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities and stakeholders effectively.
• Technical Proficiency: Deep understanding of Salesforce’s product offerings and sales processes.

Education And Experience

• Experience: A minimum of 10 years of experience in the high-tech sector (CRM/SaaS preferred).
• Technical Experience: At least 5 years experience in technical pre-sales roles (Solution Engineering, Technical or Enterprise Architect) or Competitive Intelligence.
• Educational Background: Bachelor’s degree in Business Management, Computer Science, Information Management, or a related field.

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We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.