Bupa is an international healthcare group which has been committed to a purpose of longer, healthier, happier lives and making a better world for more than 70 years. In Australia and New Zealand, Bupa supports more than 5 million customers through a broad range of health and care services including health insurance, aged care, rehabilitation, dental, optical, medical, hearing and medical visa services.

Help transform the health of millions of people!

Our Global 3×6 Elephant Strategy set us a clear ambition to be the world’s most customer-centric healthcare company. To bring our ambition to life, it is critical we elevate the focus on digital and data, evolving how we do things to create value for our customers now and into the future. 

We have 2 x opportunities for Head of Technology HI & BS team. Your key focus will be is to continue to deliver stable change and run services within the Health Insurance Portfolio and in partnership with Health Insurance Business leadership. You’ll work with Health Insurance business stakeholders, understands the business context and the strategic outcomes, and works with architects, technology teams, and external service providers to understand the underlying technologies. It works as part of an integrated service model with accountability for developing and delivering end-to-end technology services into the HI business unit. The role is accountable for designing, building, pricing, and enhancing the service, as well as service delivery and cost recovery.

To be successful in this role you’ll need:

• 15+ years technology experience, with a breadth and depth of disciplines across technology delivery. 
• Significant experience managing business change demand together with key stakeholder management. 
• Excellent communicator with strong interpersonal, negotiation and influencing skills. Thinks creatively and challenges the ‘way we do things’ to support peers and teams to find better ways together. 
• Actively participates as a member and contributor of a technology and business leadership groups, providing high-quality support and advice to peers. Involved in supporting effective commercial decision making. 
• Able to engage team members at all levels to understand challenges and issues, supporting teams and leaders at varying levels to find solutions to enable effective and timely delivery within fast-paced business and technology teams. 
• Demonstrated passion for supporting the technology career development of our people and continuing to promote and actively increase diversity across the technology industry. 
• Able to drive operational excellence and a positive culture of performance. 
• Experience in working within the Health Insurance, or similar industry within a customer-centric organisation. 

What’s in it for you?

As well as a competitive salary, a range of Bupa benefits and flexible working/ work from home, you’ll be challenged and encouraged to innovate. You will collaborate strongly with colleagues who are committed to delivering exceptional experiences. We trust, respect, and consider everyone, knowing your difference will make the difference.

• Discount on our health insurance, travel, car, home, contents, and pet insurance products as well as Bupa services such as Dental and Optical
• A ‘People First’ wellness program – SMILE. Provides a range of services such as health coaches, annual skin checks and flu vaccinations, assistance with nutrition, mental and general well-being guides, and product discounts. You will feel happier & healthier for working at Bupa!

At Bupa, we are striving to create and sustain a safe and inclusive workplace. We welcome applicants from all cultural backgrounds, genders, and abilities. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application.