General Manager/Director of Operations (for Growth Focused Social Dining Brand)

About

Your 1st Spot is Home, your 2nd Spot is Work: Welcome to Your 3rd Spot— Y3S (Your 3rd Spot) offers an inclusive environment that connects people and builds community. It is your escape from the everyday where diversity in experiences and individuality in choices are celebrated.

Your “Experiences Pass” values time and unlocks unlimited access to a curated array of unique games, experiences, and social spaces designed for connection. “Taste & Explore” with elevated and approachable small plates dining, proving that great food is experiential when done right. The spirited craft beverage program is focused on quality, while the sophisticated zero-proof options ensure everyone has a seat at the bar.

Explore & Connect at Your 3rd Spot. Be part of a community that celebrates the art of hospitality and living well.

Job Overview

High volume Social Dining concept, primed for growth is looking for a full-time General Manager/Director of Operations to join our team. In this role, you will be responsible for maintaining daily operations, staffing and developing our team, managing store KPI’s and profitability.

In partnership with senior leadership, you will define and implement operational policies and procedures and address overall business goals. As the ideal candidate, you will have a track record of success in hospitality leadership and a passion for creating exceptional guest experiences and developing people.

About You:

  • You believe people and culture are a brand’s greatest assets and agree that your success depends on your ability to develop people.
  • You believe in growing yourself and that nothing worthwhile was ever easy- it’s supposed to be hard.
  • You believe in the tenets of Servant Leadership and that people are motivated by Autonomy, Mastery and Purpose.

If that is you, we would like to speak with you.

  • Must be willing to relocate. Salary depends on experience.

Brand Receipts

  • Best of Atlanta: First Date Restaurant, Best Special Occasion Restaurant, Best Icebreaker
  • Certified Most Loved Workplace
  • 2024 Bar & Restaurant Winner of Best Hospitality Training Program
  • 2023 & 2024 Bar & Restaurant top 3 finalist, Bar of the Year

Please do NOT apply here if:

  • Money is your main motivation.
  • If you run away at the first sign of difficulty.
  • If your default is to make excuses and not take ownership for outcomes.
  • Your ego is stronger than your willingness to learn.

NOTE FROM THE FOUNDER + CHIEF VISION OFFICER | Josh Rossmeisl

28 years ago, I started my hospitality career washing dishes and prepping food. I never intended to stay as long as I have, but you don’t really choose hospitality, it chooses you.

Over the years I moved through all positions and eventually into leadership positions. My journey took me to a few different restaurants as a General Manager and eventually into the Entertainment side of hospitality where I became the Chief Operating Officer of a unique brand which I ran for 15 years.

I’ve always attributed my success to one thing: The team around me. I carefully curated an all-star cast of the best people who started as hosts, servers, bartenders, line cooks, bussers and facility leads. I root for the underdog. It’s always been my mission to recognize talent and give them a path of growth beyond what they would imagine.

Fast forward to a few years ago when I formed a company with our co-founder and very best friend, Doug, who started with me 17 years ago as a bartender. Together, we assembled this all-star cast of the best people we have ever worked with and together we began work on a new brand. We knew we wanted to do things differently. We realized that a better design and cutting-edge technology coupled with our unwavering belief that people are the primary reason any place succeeds is the way to go.

Our team has worked together, on average, for over a decade. We have a strong culture, incredible values and a North Star that everyone can see. We believe in doing things differently and nothing about us (including this ad) is conventional. We empower our team to both grow themselves and our business. We share in the success of our growth with our team and will never stop giving our team the chance to grow and contribute to what we believe will be a game-changing culture and concept.

Benefits: Our Mission: Share in prosperity with our team.

  • Health Insurance*
  • Life Insurance*
  • Short Term, Long Term and Accidental Disability Insurance
  • PTO
  • Complimentary Memberships for Friends & Family

Qualifications & Requirements

  • Degrees & Certifications are great, but not required.
  • Strong leadership skills and at least 5 years of experience in the restaurant/hospitality industry.
  • Must be willing to relocate.
  • Experience in HR management, staff recruitment, training, and scheduling, ensuring compliance with labor laws in a multi-unit business.
  • Experience in conceptualizing and executing menus, strategy, and guest experience execution in a multi-unit business.
  • Strong financial acumen with experience in budget management, cost control, and P&L management.
  • Adept at multitasking with exceptional organizational and problem-solving skills
  • Strong interpersonal skills with the ability to engage with guests and employees at all levels.
  • Strong written and verbal communication skills.
  • A passion for exceptional guest experiences, social dining, and creating a welcoming and inclusive environment.
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