Position Summary

EmployIndy guides the local workforce ecosystem and makes strategic investments to remove barriers to quality employment for Marion County residents. The vision for EmployIndy is clear: for all Marion County residents to have access to services and training necessary to secure a livable wage and grow in a career that meets employer demand for talent.

The Executive Vice President (EVP) of Operations at EmployIndy supports the President & CEO by overseeing the implementation of key workforce strategies and ensuring alignment across the organization’s primary operational areas. Reporting directly to the President & CEO, the EVP provides day-to-day leadership and coordination for three core departments: Community Career Services, Business Partnerships & Talent Connections, and Career-Connected Learning.

This position focuses on enhancing internal operations, improving cross-departmental collaboration, and advancing programmatic efficiency to support the broader organizational mission. The EVP works closely with department senior leaders to set clear objectives, monitor performance, and promote accountability, while ensuring effective execution of established strategic priorities. This role serves as a member of the executive team within the organization, helping to translate vision into action.

Essential Duties & Responsibilities

• Organizational Alignment: Lead strategic alignment and integration of the following lines of business: Community Career Services, Business Partnerships and Talent Connections, and Career-Connected Learning (30%of time)
  • Guided by the vision and strategic plan for EmployIndy, this individual will lead the strategic integration and implementation of workforce services to the community across all three program departments and initiatives.
  • Ensures consistent execution of the organization’s vision, goals, and strategic priorities across all departments.
  • Acts as a unifying force across the organization identifies and removes obstacles that hinder progress toward achieving the goals aligned with the strategic plan.
• Operational Management and Performance Execution: Drive execution of strategic initiatives by managing priorities, performance expectations, and timely outcomes (30% of time)
  • Maximize the alignment of multimillion dollar budgets with strategic goals by working closely with VPs for each respective department to ensure that the impact in the field for thousands of residents and hundreds of businesses is optimized. This includes:
    • Ensuring strong employer engagement and alignment of programs with emerging and existing talent needs.
    • Overseeing seamless coordination of career pathways between K-12, postsecondary, apprenticeship, and employer partners.
    • Integrating adult and young adult services through a network for community partners delivering necessary career coaching, job training, and work experience/on-the-job-training services.
  • Develop and monitor KPIs for core functions, ensuring all departments are achieving impact and financial sustainability.
  • Champion data-informed decision making across the organization by ensuring leadership teams are leveraging labor market data, developing appropriate scorecards, regularly reviewing performance metrics, and leveraging real-time indicators and AI to adjust strategy and execution accordingly.
• Leadership Development and Culture Stewardship: Lead and coach Vice Presidents and Directors to ensure a high-performing and collaborative team. (25% of time)
  • Foster a culture of trust, commitment, and accountability through the creation of routine opportunities to offer feedback and seek input from team members.
  • Ensure transparent approaches to overall employee engagement, talent development, internal capacity building, and succession planning.
• Stakeholder Communication and Strategic Thought Leadership: Share the vision and impact of the organization at local, regional, and national meetings to ensure EmployIndy remains an innovator in talent and workforce development. (15% of time)

Additional responsibilities as assigned.

Requirements:

Job Requirements

The following qualifications represent the minimum requirements to competently perform the key responsibilities of this job in terms of educational background, work experience, licenses, certifications, or other knowledge, skills, and/or abilities.

• Education: Bachelor’s Degree required, Master’s Degree in relevant area preferred (e.g. Master of Public Affairs, Master of Business Administration).
• Experience:
  • 10 years of progressive management experience in leading operational functions of nonprofit or public sector organizations.
• Technical Skills:
  • Knowledge of the theories, principles, practices and methodology of statutes, regulations and policies involving workforce development.
  • Knowledge of publicly funded workforce programs, OMB Circulars, policy research and interpretation, etc.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to analyze data and make decisions based on sound conclusions.
  • Skills in MS Excel, Planner, PowerPoint, basic AI prompt engineering, etc.
• Durable Skills:
  • Ability to be creative in developing alternatives to meet EmployIndy needs.
  • Ability to communicate complex theories and principles to a broad spectrum, both verbally and in writing.
  • Ability to maintain cooperative and collaborative work relationships.

Performance Review Competencies

• Accountability – Follow through on commitments and make sure others do the same. Act with a clear sense of ownership and takes responsibility for decisions, actions, and communications. Establish clear responsibilities and processes for monitoring work and measuring results. Exhibits a high level of emotional intelligence.
• Business Acumen – Demonstrate expertise and focus on long-term sustainability of financials and understand the importance of balancing financial health with overall impact to the organization and the community. Ensures that team management of contracts and operational authorization of expenditures are financially viable and leveraged for maximum impact. Senses new trends by leveraging data and putting all available information into a holistic picture that informs decision-making.
• Strategic Agility – Supports our organization’s strategic plan and ensures that business practices are consistent with our mission. Sets a high standard for job performance with integrity and is consistently viewed as objective and fair. This competency evaluates an executive’s ability to think and act strategically in a dynamic, fast-changing environment. Executive leaders are expected to demonstrate foresight in anticipating future trends, identify opportunities, and make informed decisions that align with organizational goals. This includes being flexible and adaptable when faced with challenges, adjusting strategies as necessary, and navigating ambiguity with confidence. A key component is the ability to balance short-term needs with long-term objectives while maintaining focus on overall organizational success and growth.
• Leadership – Act as a role model who embodies and exhibits the core values. Ensure and contribute to a psychologically safe and inclusive environment where team members can shine. Pay attention to the dynamics of the team and the organization to motivate appropriately and ensure a healthy culture. Deliver with a sense of urgency without compromising quality. Focus on the long-term impact of the organization along with short-term wins by keeping the bigger picture in mind. Ensure that meaningful and challenging goals for performance appraisals are established. Holds leaders accountable for achieving performance standards and goals. Engenders trust by communicating openly with others, share feedback in an effective fashion, and address problematic situations head-on in a spirit of positive confrontation. Serves as a model of cooperation, sharing, and goodwill. Assumes good intentions and practices selfless leadership. Sets others up for success and inspires others to reach their personal best and stand out among their peers. Manages with empathy and places integrity, ethics, and trust above all else.
• Community Relations and Communications -Represents and promotes the interests and the image of the organization to government at all levels to the local community to accrediting bodies and to the public at large. Obtains commitments and establishes effective relationships with major prospective donors.

Physical Demands and Work Environment

• Prolonged periods of sitting at a desk and working on a computer.
• Occasional standing, walking, bending, or lifting objects up to 10 pounds.
• Ability to travel locally or nationally as needed.
• Standard office environment with regular use of computers and other office equipment.
• Hybrid work may be available, subject to job responsibilities and organizational needs. If hybrid work is granted, a minimum of three (3) days are required in the office.
• Occasional evening or weekend work may be required for events, deadlines, or meetings.

Disclaimer

Equal Opportunity Employer: EmployIndy provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Grant-Funded Employment: Employment at EmployIndy is contingent upon continued grant funding. As a nonprofit organization primarily funded by federal, state, and local government grants, as well as philanthropic partners, positions may be eliminated, or employment may be terminated in the event of funding reductions, loss, or cancellation. Employment remains at-will, meaning that either the employee or the organization may terminate employment at any time, with or without cause, subject to applicable laws.