Director IT Project Management (PMO)

Job ID:

250329

Location:

DC – L’Enfant Plaza

Full/Part Time:

Full-Time

Posting Open-Close

04/14/2025

–

04/29/2025

Union

NRP

Regular/Temporary:

Regular

Job Description

Department Marketing Statement:

One of Washington Metropolitan Area Transit Authority (METRO)¿s key goals is modernization of its digital ecosystem. Focused on retiring its legacy information technology, Metro seeks to transform its operations and administrative processes through a portfolio of initiatives aimed at streamlining, innovating and transforming its operational and administrative processed through digitization. The Director, IT Program Management Office is responsible for implementing and maintaining a strategic portfolio management process, policies and procedures to assist in this transformation. By aligning project management methodologies, processes, tools, templates, education, training, with the overall strategic vision for a modernized digital ecosystem, they will manage an overall portfolio of initiatives. This is critical to the ability of the Digital Modernization organization to implement is strategy and organization objectives. The development, publication and management of an overall DM strategic portfolio strategy is key to support and collaboration with business units in meeting Metro¿s Strategic Transformation Plan. The Director, PMO responsibilities includes business intake and governance over departmental priorities, assisting with capital project management, business requirements analysis and facilitating relationships across a broad spectrum of stakeholders.

Candidates will have the experience in implementing project management standards, policies, procedures and compliance; risk assessment and risk mitigation; personnel and budget/ financial management and experience with vendor management and procurement of goods and services., risk assessments, training and career development, and financial management .

Minimum Qualifications

Education

+ A Bachelor’s Degree in Mathematics, Computer Science, Finance, Business Management, Public Administration Engineering or a related field.

+ In lieu of a technical or business degree, a non-technical or non-business -related degree an additional four (4) years of experience in software development life cycle, change management, information technology governance, performance metrics, managing and implementing company-wide information technology polices may be considered

Experience

+ Ten (10) years of progressively responsible experience in information systems, data processing management and technical experience in a large organization. This must include senior level management and extensive experience in the development of major information technology policies, procedures or processes.

Preferred Qualifications

+ MBA or Master’s level degree in Mathematics, Computer Science, Finance, Business Management, Public Administration Engineering or a related field

+ Familiarity with Agile, Lean and Dev Ops and experience in public sector environment is a plus

+ Project management certification (e.g. “Certified Project Management Professional” per Project Management Institute) is highly desirable

+ Certified Scrum Professional, Green/Black belt sigma are also highly desirable.

Medical Group

Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Summary

The Director, Information Technology Project Management is responsible for providing direction and guidance regarding the Washington Metropolitan Area Transit Authority’s (WMATA) Digital Modernization information technology projects and business functions ensuring adherence to Department processes and policies through close collaboration with WMATA Digital Modernization’s senior management and the Vice President for Modernization Strategy and Digital Culture. The incumbent establishes the governance and maintains standards for monitoring and controlling projects. The Director provides project support at all stages from planning to execution and implementation. The incumbent ensures compliance with all processes and project reporting standards. The Director performs the role of senior technical expert and leader for the Digital Modernization organization and makes technical decisions that involve the authoritative interpretation of information technology policies and standards. The incumbent has the authority to deploy most information resources related functions across the Authority. The incumbent uses expert judgment identifying areas that may need further development or study and evaluates the significance and impact of new developments in information technology.

Job Duties

+ Directs the Digital Modernization Project Management Office, develops the PMO Governance model and establishes the guidance and training for managing the technical and business activities of the PMO. Provides direction and guidance to the IT project managers regarding PMO policies, methodologies and project reporting requirements

+ Works closely with senior Digital Modernization management to ensure all projects analyze existing business processes and streamline new business processes using Lean methods to drive continuous improvement, a long-term approach to systematically achieve small, incremental changes in processes to improve efficiency and quality

+ Manages and maintains project execution communications with senior WMATA management, steering committees and the executive sponsors. Acts as the first level of escalation for issues that cannot be resolved within the project or Project Management Office. Informs the EVP & Chief Digital Officer or her/his designate of project resource requirements.

+ Conducts regularly scheduled and weekly project measurement meetings to ensure that all projects are planned and executed in compliance with defined project management methodology. Resolves deviations from the Project Plan; identifies and resolves conflicts, discrepancies and dependencies among projects. Reviews project deliverables and commitments to ensure that deliverables are compliant with Quality Assurance and acceptance criteria objectives.

+ Manages a team that plans, organizes, analyzes, evaluates, and controls projects to complete complex projects effectively. Ensures that resources are managed with transparency of costs, accountability and within budget. Oversees the development of plans and schedules, resource requirements, milestones and deliverables. Monitors activities and evaluates progress and accomplishment reports. Identifies alternative solutions to unique business problems in projects, integrates the work of various projects and teams; predicts the impact on future processing and anticipates future environments. Leads presentations, develops financial reports, gains approval of proposals for new initiatives, and provides effective project management support and oversite.

+ Keeps abreast of emerging practices and trends in information technology, transportation management and bus and rail automated systems. Maintains a positive working relationship with Digital Modernization staff and Authority leadership. Leads Digital Modernization project managers and user community with technology management improvement for enterprise resource planning, human resource, finance, procurement and logistics, transit scheduling and performance and other Authority-wide applications.

+ Ensures that the implementation of Digital Modernization projects is on time, within budget and in alignment with program goals and priorities. Ensures that Authority technology direction and technology standards are cost effective and beneficial. Identifies performance measurements for success and methods for monitoring and measuring performance. Identifies measurable performance improvements expected to result after the implementation of the plan and project. Ensures that projects are adequately planned, allocated with resources, and that they maximize external funding sources.

+ Leads and manages teams who manage the day-to-day activities of consultants and contractors in compliance with WMATA’s procurement policies, standards, regulations and procedures and provides management review and oversight for all projects.

Other Duties

+ Assists Digital Modernization senior management in the identification of opportunities for technical resource consolidation, technology efficiencies, and leveraging existing technology and resources.

+ Assists Digital Modernization senior management by conducting information research and planning, developing information technology strategies, and designing information technology solutions that align with Its strategic plan and standards.

+ Maintains and promotes awareness and accountability with safety policies and procedures while performing job functions. Promotes a positive safety culture and encourages reporting of safety concerns consistent with our Agency Safety Plan, other regulatory requirements within the Safety Management System and just culture principles.

Thefunctionslisted are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:

+ Skills and/or behavioral assessment

+ Personal interview

+ Verification of education and experience (including certifications and licenses)

+ Criminal Background Check (a criminal conviction is not an automatic bar to employment)

+ Medical examination including a drug and alcohol screening (for safety sensitive positions)

+ Review of a current motor vehicle report

Closing

WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.