Job ID: 25742

Location: Singapore, SG

Area of interest: Operations

Job type: Regular Employee

Work style: Hybrid Working

Opening date: 21 Apr 2025

• Head the newly set up team for the PvB – Client Reporting & Delivery
• Drive the refinement of PvB client statements globally
• Engage front to back stakeholder throughout the process/initiative to communicate changes effectively and gather feedback, ensuring the refinement initiative are executed seamlessly
• Ensure compliance with external regulatory requirements, internal control standards and group compliance policy in the locations during various rollout/implementation
• Manage governance and supervision of client reporting including customised report, reference letter, etc.
• Work with respective stakeholders to maintain comprehensive and up-to-date documentation of defined client reporting processes

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the SGHK Private Banking to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

• 8+ years of experience in the banking industry
• Sound HKMA/SFC/MAS regulatory knowledge and understanding of the private banking business.
• Solid experience in private banking client statements; ability to adapt and act quickly to drive change by advocating innovative solutions
• Product knowledge is preferred
• Self-motivated team player, excellent analytical and problem-solving skills, with the ability to articulate and resolve complex operational issues
• Strong interpersonal and communication skills, with the ability to build and maintain relationships with internal key stakeholders
• Excellent written and verbal communication skills in Chinese preferred
• Proficiency in MS Excel, PowerPoint and Word is a must

• Manage Conduct
• Manage Risk
• Manage People
• Products and Processes
• Strategy and Business Model (SIF)

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.