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About this role

The Chief Technology Office (CTO), is seeking a Control Management Director to serve as a key member of the Technology, SDI, GTM Control Management organization.

As a Technology Control Director supporting CTO, you will play a critical role in ensuring that technology infrastructure engineering and operations risks are identified, assessed, and managed. You will work closely with the IT Service Mgmt. & Operations and Technology Resiliency Domain teams, as well as the Cloud, Secure Network Service, Data Center & Hosting Platforms, and Mainframe Enabling Technology teams to influence and ensure control modernization is embedded within broader transformational efforts in progress.

You will also work with other control management, risk management, and compliance functions to ensure a coordinated broader control structure and supporting programs which align with regulatory requirements and industry best practices.

Key Responsibilities:

• Risk & Control Oversight: Ensure that technology controls are embedded and modernized within the following areas:
  • Enterprise Data Center Service
  • Disaster Recovery Services
  • Engineering and Deployment of Infrastructure
  • Incident & Problem Management
  • Technology Change Management
  • IT Operations
  • Observability
  • Cloud
  • Mainframe
  • Network
  • Middleware
  • Compute
  • Storage
• Policy & Compliance Alignment: Collaborate with stakeholders to ensure adherence to internal policies, regulatory requirements, and industry frameworks. Ensure coverage area owned policies align with industry expectations and have effective adherence monitoring in place.
• Control Design & Implementation: Assist in designing and implementing controls to address security, data integrity, and operational risks.
• Audit & Compliance Support: Support internal and external audits by providing documentation, control evidence, and remediation plans for any identified gaps.
• Incident & Issue Management: Investigate control failures, conduct root cause analysis, and recommend corrective actions to strengthen controls.
• Training & Awareness: Provide guidance to development teams on control requirements, best practices, and emerging risks in software development.

Required Qualifications

• 8+ years of Risk Management and/or Technology experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of Management experience

Desired Qualifications:

• Strong understanding of technology infrastructure engineering and operations, as well as technology risk management principles.
• Experience with technology control frameworks (e.g., NIST, COBIT, ITIL) and regulatory compliance requirements.

Familiarity with cloud computing controls, application development/re

• -platforming and controls at all levels of the infrastructure stack.
• Ability to work cross-functionally with developers, risk teams, and compliance stakeholders.
• Strong analytical, problem-solving, and communication skills.
• Effective understanding and execution of risk management programs, including Risk and Control Self-Assessment (RCSA), Enterprise Risk Identification & Assessment (ERIA) and Issues Management.
• Demonstrates the ability to make subjective and informed decisions based upon output, influence stakeholders and justify decision making.
• Strong analytical ability used to identify risks and confidently raise issues and through proper statue and authority will counsel and escalate early and when necessary.
• Proven ability to design controls and risk and control measurement systems.
• Meaningful knowledge across the enterprise risk management framework, including: risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance.
• Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders and regulators, to include virtual, matrixed leadership experience and the ability to effectively manage and build relationships within the enterprise Risk function and the business.
• Influence business partners including enterprise functions through networking, communication and written products.
• Ability to analyze, problem solve with demonstrated excellence at identifying stakeholders, understanding needs, and driving decision- making/resolution through a consensus building approach.
• Implement solutions through written action plans, procedures and change management.
• Understand the impacts/benefits of emerging technologies (automation/machine learning/etc.) on the operating and control environment.
• Deep understanding of ever-evolving governance processes and regulatory environments.
• Experience working horizontally across an organization and participating in enterprise-wide implementations of major policy and relevant risk programs.
• Advanced degree preferred.

Job Expectations:

• Ability to travel up to 10% of the time.
• Ability to work on site per Wells Fargo’s standard operating model in one of the listed locations.
• This position is not eligible for Visa sponsorship.

Posting Locations:

• New York City, NY
• Charlotte, NC
• Dallas, TX
• Des Moines, IA
• Minneapolis, MN

The Control Management Functions adhere to a location strategy; therefore, your candidacy may be determined based on your current location. Remote work locations are not available for these roles, so if you are not in a location listed on the posting, you must commit to self-relocation within an agreed upon timeframe.

Control Management, as a front-line group, delivers risk and control programs, routines, and expertise to Business Groups and Enterprise Functions (BG/EF) across the enterprise. Each BG/EF has a designated Control Management Executive, who collaborates with the head of the BG/EF and reports to the Chief Control Management Executive. The Control Management Director reports to the Control Management Executive and directly support the BG/EFs. Through close partnership with the service model owners and business leaders, Control Management enables the development and maintenance of a strong control environment that leads to early identification and sustainable mitigation of operational risk.

This position is available in New York, NY; Charlotte NC; Dallas, TX; Des Moines, IA; Minneapolis, MN

Pay Range

Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$173,300.00 – $359,900.00
Benefits

Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits – Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees.

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement

Posting End Date:
4 May 2025

• Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.