We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Acquire BPO is an award-winning business process outsourcing provider, supporting some of the world’s largest brands with contact center and back-office services across offshore, nearshore, and onshore locations. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.
Why Join the A-Team?
Come for a career, stay for the fun!
- HMO coverage for you and your family
- Work flexibly with our hybrid working environment
- Yearly Kick-Off Parties with major giveaways (like the car in 2023)
- Get recognized through our ‘Value Awards’
- Grow your career – yes, we love to promote internally
- 900 promotions given each year
- 2,700+ leadership training courses
A Glimpse into Your New Role
As a Cast Controller, you will play a critical role in managing day-to-day cash operations, including deposit audits, reconciliation of revenue bank accounts, and variance investigations. Your responsibilities will include:
- Bank Reconciliation – Reconcile daily transactions from 100+ practices, including cash, credit card payments, HICAPS, Medicare/Veteran Affairs bulk bill, and direct deposits.
- Variance Investigation – Identify and resolve discrepancies by working closely with banking partners, practices, and internal stakeholders.
- System Maintenance – Update Reconart rules for new practices or process changes to enhance reconciliation efficiency.
- Debt Collection & Reporting – Record unidentified receipts, reconcile debtors, and chase outstanding balances while ensuring credit control.
- Customer Service – Respond to internal and external inquiries related to banking, refunds, and direct deposits in a timely manner.
What You’ll Bring
- 3–4 years of experience in revenue reconciliation, cash handling, or finance-related roles.
- Tertiary qualification in Finance, Commerce, or a related field.
- Experience in Retail or Medical industry (preferred).
- Familiarity with NetSuite and Reconart (or similar reconciliation tools) is a plus.
- Strong problem-solving skills and attention to detail.
- Ability to communicate efficiently and work collaboratively across teams.
With a diverse global team working together, we proudly embrace and live by these shared values:
Collaboration: Brilliant jerks can be brilliant elsewhere.
Impact: Do, get it done, create impact.
Passion: Be positive, bring passion and energy.
Transparency: A transparent team can help each other.
Impact: Do, get it done, create impact.
Passion: Be positive, bring passion and energy.
Transparency: A transparent team can help each other.
What are you waiting for?
Join the A-Team and experience the A-Life!
Join the A-Team and experience the A-Life!
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