MTM Group is a trusted and leading automotive dealer in Singapore, dedicated to providing top-quality vehicles and exceptional service to our valued customers. With a strong reputation for integrity and customer satisfaction, MTM Group has become a preferred destination for car buyers.

Key Responsibilities

• Identify, approach, and secure new client accounts through targeted outreach, networking, and relationship building
• Identify and pursue new business opportunities, partnerships, and markets
• Develop and execute strategies to increase sales
• Negotiate terms, close new business opportunities, and ensure profitability and margin objectives are achieved
• Deliver exceptional client service, ensuring client satisfaction and retention
• ⁠Provide leadership to the sales and business development teams, mentoring and supporting performance achievement
• Collaborate closely with technical and service teams to ensure customer expectations and delivery standards are consistently met
• Streamline and optimize operation service processes
• Lead initiatives in digital transformation, ensuring effective user testing and feedback implementation
• Integrate and harmonize business processes to enhance operational efficiency across departments
• Facilitate cross-departmental collaboration and integration to ensure seamless operational alignment

Qualification

• Diploma or Degree in Business Administration, Automotive Engineering, or a related field
• Minimum 5 years of experience in a workshop, automotive service, or sales/operations role, with at least 2 years in a supervisory or management capacity
• Prior experience in managing workshop operations or business development in the automotive industry is highly preferred
• Good understanding of workshop processes, parts and service workflows, and customer service standard
• Knowledge of local automotive market, customer expectations, and competitor offering
• Strong interpersonal skills to handle client relationships and internal team communication
• Able to provide training and support to junior staff to meet
• Proactive mindset in identifying new sales leads, building customer relationships, and converting prospects
• Experience in achieving sales KPIs and negotiating service packages or contracts