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  Strategic Leadership and Growth:
  • Develop and execute strategic plans to expand SOC service offerings and drive revenue growth.
  • Identify market opportunities and develop innovative solutions to meet evolving customer needs.
  • Lead the development of long-term improvement strategies, advisory services, and customer experience initiatives.
  • Contribute to deal structure and deal preview during the sales prospect phase through contract negotiation; this will include resource and staffing models, training needs for ETP/EDR/SIEM/SOAR Tools, and oversee successful onboarding.
  • Provide thought leadership on cybersecurity trends and best practices.
• Team Management and Development:
  • Build, lead, and mentor a high-performing SOC team, including Senior SOC Analysts and other security professionals.
  • Establish clear performance expectations, quarterly goals, KPI’s and provide ongoing coaching and feedback.
  • Foster a culture of continuous learning and professional development.
  • Oversee the recruitment, onboarding, and training of new team members.
  • Evaluate and provide recommendations regarding team and organizational structure to support multiple opportunities
  • Budget conscience and EBITA focused on hitting financial targets while maintaining SLA’s , KPI metrics and customer satisfaction scores.
• Security Operations and Incident Response:
  • Oversee the monitoring, analysis, and response to security incidents across customer environments.
  • Ensure the effective use of security tools and technologies, including EDR, Network Security, Email Security, SIEM, and SOAR.
  • Lead complex digital forensic investigations and threat hunting activities.
  • Develop and maintain incident response plans and procedures. Schedule annual tabletop drills and provide executive feedback regarding response times, operational readiness, and the effectiveness of our documented procedures and policies.
  • Act as a contributing member of our Information Security Council and Committee to approve projects that strengthen our security score and security posture, minimizing operational and business risks.
• Customer Relationship Management:
  • Serve as the primary point of contact for key customers and partners regarding SOC services.
  • Represent One Source in customer engagements, security calls, and incident response activities.
  • Identify and address customer issues promptly and effectively.
  • Ensure high levels of customer satisfaction and retention.
• Documentation and Training:
  • Ensure the team maintains accurate and up-to-date documentation.
  • Promote continuous learning and professional development within the team.
  • Stay abreast of the latest cybersecurity threats and technologies.
• Compliance and Reporting:
  • Ensure compliance with relevant security standards and regulations.
  • Develop and present regular reports on SOC performance and security metrics.

Qualifications:

• Bachelor’s degree in Information Technology, Cybersecurity, or a related field.
• Minimum of 7+ years of experience in cybersecurity, with a focus on SOC operations and incident response.
• Proven experience in a leadership role, managing and developing high-performing teams. Experience with executive and board presentations with business analysis, case studies and written business justification for new services, products, or service standard – process changes within his/her own organization.
• Strong understanding of security concepts, tools, and technologies.
• Excellent communication, presentation, and interpersonal skills.
• Ability to think strategically and develop innovative solutions.
• Relevant certifications such as CISSP, CISM, or CompTIA CASP+ preferred.
• Demonstrated ability to build and maintain strong customer relationships.
• Experience in developing and delivering security training and awareness programs.