• Lead, mentor, and develop a team of expense processors and analysts.
• Manage team performance through regular feedback and performance reviews.
• Foster a culture of accountability, service excellence and continuous improvement.
• Plan team schedules, workloads and ensure coverage for peak periods.
• Workflow and Process Management
• Oversee the daily operation of expense process to ensure timely and accurate deliverables.
• Monitor and manage end-to-end workflow, ensuring compliance with corporate expense policies.
• Identify, implement, and track process improvements and automation opportunities.
• Coordinate with regional expense managers to ensure smooth operation.
• Manage and resolve escalations, exception requests and feedback from end users.
• Compliance and Controls
• Ensure all expense reports comply with internal policies.
• Conduct audits, spot checks and reporting to minimize risks and errors.
• Provide training and support to employees regarding expense policies and procedures.
• Identify and escalate protentional fraud or misconduct.
• Present insights and recommendations to management.
• Generate reports on team performance, expense trends and policy violations.

Process Expense Reports

• Act as a delegate for preparing expenses reports for employees in a timely fashion, ensuring adherence to Firm’s expense policy. Ability to use initiative to resolve issues and respond to questions.
• Request and maintain delegate access for preparing employee expense reports.
• Monitoring Corporate Card Charges – Consistently review employees concur account to ensure all imported corporate card charges are reconciled. Flag transactions that need receipts to the employee. Ensure all transactions are processed within 30 days.
• Correlating Receipts – Ensure the data entered on to the expense reports matches the receipts provided i.e. venue name, expense type, guest count, amount event date, travel date, currency etc.
• Cross Referencing –Reference previous expense reports to prevent duplicate payments.
• Requesting Exception Approval – Send memo requests via email for out of policy exceptions.
• Requesting Overspend Approval – Obtaining email approval for expenses that have exceeded the policy limits or approved budgets.

Invoice Processing

• Receive invoices and create a payment request using in house systems in a timely fashion, ensuring adherence to Firm’s expense policy. Ability to use initiative to resolve issues and respond to questions.
• Process new vendor and reactivate vendor requests, collecting all relevant information and following up with requestors.

Review and Approve Expense reports and invoices

• Evaluate expense reports and invoices against the Firm’s Travel and Expense Policy for overall completeness and reasonableness of receipts attached and fiscally approve expense claims.
• Actively monitor T&E activity and when suspected, identify to Manager possible fraudulent activity, suspected “exception” matters and/or non-compliance
• Maintaining an expert knowledge of all Expenses policies and procedures
• Check the accuracy of figures, calculations, and postings pertaining to transactions recorded by bankers Compute, classify, and record numerical data to keep financial records complete division.

What you’ll bring to the role:

• 9+ years of relevant work experience
• Experience in managing teams
• Experience collaborating with global and regional stakeholders
• Flexible to work in shifts (3:30 PM – 11:30 PM IST).
• Strong analytical and numerical skills and are at ease with financial data
• Good communication and interpersonal skills to collaborate effectively with global teams
• Agility and ability to multi-task and thrive in a fast-paced environment
• Ability to manage expectations and handle high-pressure situations
• Technical Skills: Microsoft Office Applications (especially Outlook for email, calendar and contacts), Excel, PowerPoint, internet and research tools.
• Invoice Processing tools, Virtual Video conferencing (Zoom, WebEx, etc).

What You Can Expect From Morgan Stanley

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values – putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back – aren’t just beliefs, they guide the decisions we make every day to do what’s best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.