Job Overview:

The Strategic Transformation Partner serves as an internal consultant to management, staff, and physicians, providing leadership support for key strategic projects and programs. This role collaborates closely with executive and health system leaders to design and implement enterprise-wide change initiatives that align with TriHealth’s five strategic pillars: people, growth, service, quality, and finance. The Strategic Transformation Partner manages multiple projects, ensuring timely execution of deliverables while maintaining a high level of professionalism that reflects TriHealth’s values and behaviors. Additionally, this position supervises, mentors, and coaches Process Improvement Analyst team members.

Location: TriHealth, Inc Corporate Offices at 625 Eden Park, Cincinnati, OH 45220

Job Requirements:

• Education: Bachelor’s degree in business, Engineering, Physical or Life Science, Medical, Nursing, Allied Health, or a related field. Equivalent experience may be accepted in lieu of a degree.
• Experience: 6-8 years of experience in healthcare, business operations, or consulting (advanced degree may offset up to two years of required experience).
• Technical Skills: Proficiency in Microsoft Word, PowerPoint, Excel, and strong analytical abilities with the capacity to learn additional software.
• Certifications (Preferred): Project Management Professional (PMP), Six Sigma, Lean, or similar process improvement training.

Knowledge/Skills/Abilities:

• Expertise in process improvement methodologies (Lean, Six Sigma, IHI Improvement Model) and change management strategies.
• Strong proficiency in project management, organizational development, and performance monitoring.
• Advanced skills in spreadsheet management, word processing, presentation, process flow mapping, and project management software.
• Ability to develop project scopes, create charters/work plans, and support implementation with operational teams.
• Proficiency in establishing operational performance metrics and evaluating trends in key indicators such as efficiency, effectiveness, quality, and cost.
• Capability to facilitate process improvement events (Value Stream Mapping, Time Studies, Rapid Improvement/Kaizen events).
• Exceptional interpersonal skills to foster strong relationships with cross-functional teams and resolve conflicts effectively.

Key Responsibilities:

• Project & Change Management:

• Lead enterprise-wide change and transformation initiatives in collaboration with executive leadership.
• Apply structured project planning, including defining project scope, developing charters/work plans, and supporting implementation efforts.
• Identify and address risks, barriers, and challenges to ensure timely project completion.
• Establish performance measurement systems and monitor key metrics for evaluating operational efficiency and quality.

• Process Improvement & Analytics:

• Serve as a facilitator, mentor, and technical resource for process improvement initiatives.
• Identify knowledge gaps within project teams and develop training programs on Lean principles, methodologies, and tools.
• Conduct operational analyses to identify opportunities for improvement in areas such as quality, safety, standardization, and workflow optimization.
• Leverage data analytics and reporting tools to track and enhance project outcomes.

• Leadership & Mentorship:

• Directly supervise and coach Process Improvement Analyst team members.
• Act as a role model for professionalism in communication, presentations, and stakeholder engagement.
• Foster strong relationships across departments to drive collaboration and alignment on strategic initiatives.

• Additional Information:

• Must be highly organized and able to manage complex projects across clinical and non-clinical areas.
• Strong communication skills necessary for engaging audiences at all levels, from front-line employees to senior executives.
• Ability to simplify complex concepts and processes for effective learning and implementation.

• Working Conditions:

• Requires periodic climbing, kneeling, pulling, and pushing.
• Frequent sitting, standing, walking, and use of hands.
• Strong ability to concentrate, engage in continuous learning, and effectively communicate across teams.